Privacy Policy
Your privacy matters to us. This policy explains how Doc-Scroll collects, uses, and protects your personal information when you use our financial analysis services.
Information We Collect
When you visit our website or use our services, we collect information that helps us provide better financial analysis tools and support for your business decisions.
- Contact details including name, email address, and phone number
- Business information such as company name, industry, and size
- Financial documents you upload for analysis purposes
- Website usage data including pages visited and time spent
- Technical information like IP address, browser type, and device details
- Communication records from emails, calls, or chat sessions
We only collect information that's necessary to deliver our financial analysis services effectively. You can choose what information to share, though some details are required for certain services to function properly.
How We Use Your Information
Your information helps us deliver personalized financial insights and maintain high service standards. Here's what we do with the data you share:
Purpose | Description | Legal Basis |
---|---|---|
Service Delivery | Process financial documents and generate analysis reports | Contract Performance |
Communication | Send updates about your analysis and respond to inquiries | Legitimate Interest |
Account Management | Maintain your user account and service preferences | Contract Performance |
Service Improvement | Analyze usage patterns to enhance our tools | Legitimate Interest |
We never sell your personal information to third parties. Any data processing serves a clear business purpose related to providing you with quality financial analysis services.
Data Protection and Security
Financial information requires the highest level of protection. We've implemented comprehensive security measures to safeguard your data:
All data transmissions use SSL encryption, and we store information on secured servers with regular security audits and updates.
Our security protocols include encrypted data storage, regular system monitoring, access controls for staff members, and secure backup procedures. We comply with international data protection standards and regularly review our security practices.
While we maintain strong security measures, no system is completely immune to risks. We promptly address any security concerns and will notify you of any incidents that might affect your personal information.
Your Privacy Rights
Under Philippine data protection laws and international standards, you have several rights regarding your personal information:
Access Rights
Request a copy of all personal information we hold about you, including how we're using it and who we've shared it with.
Correction Rights
Update or correct any inaccurate personal information in our records at any time through your account settings.
Deletion Rights
Request deletion of your personal information, though some data may need to be retained for legal or business purposes.
Portability Rights
Receive your personal information in a structured format that you can transfer to another service provider.
To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and verify your identity before processing any changes.
Data Sharing and Third Parties
We share your information only when necessary to provide our services or when required by law. Our approach to data sharing is conservative and purpose-driven.
- Cloud service providers who help us store and process data securely
- Payment processors for handling subscription and service payments
- Legal authorities when required by Philippine law or court orders
- Professional advisors including lawyers and accountants when needed
- Business partners who provide complementary financial tools (with your consent)
All third parties must meet our data protection standards and are bound by strict confidentiality agreements. We never share information for marketing purposes without your explicit consent.
Data Retention
We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods:
Account information remains active while you use our services and for three years after account closure. Financial analysis reports are kept for seven years to comply with business record requirements. Website usage data is typically deleted after two years unless needed for ongoing service improvements.
You can request early deletion of your data at any time, though we may need to retain some information for legal compliance purposes.
International Data Transfers
Some of our service providers operate outside the Philippines, which means your information might be processed in other countries. We ensure adequate protection through:
- Selecting providers in countries with strong data protection laws
- Using standard contractual clauses for data transfer agreements
- Regular monitoring of international data processing activities
- Maintaining the same security standards regardless of location
We primarily work with providers in countries that have been recognized as providing adequate data protection, ensuring your information receives consistent protection.
Cookies and Website Technology
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.
Essential cookies keep the website functioning properly, while analytics cookies help us understand which pages are most useful. We also use preference cookies to remember your settings and login status between visits.
You can control cookie settings through your browser preferences, though disabling certain cookies might affect website functionality. We don't use cookies for advertising or tracking purposes beyond improving our service.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
This privacy policy was last updated in January 2025. We encourage you to review it periodically to stay informed about how we protect your information.
Minor updates might be made without notification, but substantial changes will always be communicated clearly with reasonable notice before they take effect.
Privacy Questions and Contacts
For any questions about this privacy policy or how we handle your personal information, please contact us:
Email: info@doc-scroll.com
Phone: +63 628 887 054
Address: 43 Rosario St, Araneta, Bacolod, 6100 Negros Occidental, Philippines
Our privacy team responds to inquiries within two business days.